Tour Operations & Managememnt
|
|
 |
Aims
This course prepares personnel to work in Tour and Travel firms and other related firms. The course mainly gives attention to
students who wish to work in one station (office), contrary to the tour guides who wish to be in the field. The students learn how to make airline and hotel bookings, prepare itineraries and organize all travel arrangements.
NB: This course prepares students for the KPSGA, CTDLT exams at all levels.
Course Duration: 18 Months
(Inclusive of Industrial Attachment: 3 months)
Course Content:
The Following topics are covered:-
- Professional Techniques in Tour Operations
- Cross-cultural Tourism
- Tourism Theory
- World Geography
- Tourism Research and Marketing
- Hospitality law
- Human Resource Management
- Behavioral Science
- Enterpreneural skills
- Customer Care / Public Relations
- Corporate Leadership
- Basic knowledge on Food and Beverage
- Foreign Language
Fee structure:
Tuition Fee - Kshs. 20,000/- Per Term (Term - 3 Months)
Material Fee - Kshs.10,000/- (Incl. of Foreign Language)
Exam Fee - Kshs. 10,000/- (Incl. of Foreign Language)
