This course prepares students to work as Guest Relations Officers(GRO’s), clerks, switchboard operators, reservation agents, receptionists and front desk staff.
Course Duration: 1 Year
(Inclusive of Industrial Attachment - 3 months)
The Following units are covered:
- Hotel Accomodation Studies
- Hotel & Accomodation Law
- Front Office Operations & Procedures
- Customer Service & Relations
- Basic Food and Beverage Service
- Business of Hotels
- Practical Sessions
- Foreign Language (Mandatory)
For the successful Front Office student, career prospects can be pursued in Hotels, Restaurants, Airlines and other relevant firms where such skills are required.
Tuition Fee - Kshs. 18,000/- Per Term (Term - 3 Months)Material Fee - Kshs.8,000/- (Incl. of Foreign Language)
Exam Fee - Kshs. 8,000/- (Incl. of Foreign Language)
N/B Material & Exam fee above is for the full course